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Etisalat achieves 100% digital transformation of billing and automation

Etisalat achieves 100% digital transformation of billing and automation
Etisalat achieves 100% digital transformation of billing and automation
Dubai: Hamdi Saad

Etisalat Group has completed the process of converting paper bills to digital by 100%, saving 14 million liters of diesel, while reducing paper consumption by 99%, as part of the sustainability directions it implements in all its operations in the UAE.
Dr. Ahmed Bin Ali, Senior Vice President of Corporate Communications at Etisalat Group, said: We believe in the positive impact that technology can have on preserving the environment, and sustainability is at the heart of the group’s strategy, which is compatible with the “UAE Vision 2021” and the sustainable development goals of the United Nations.
Bin Ali said during a conference held by Ericsson and Etisalat at the Sweden Pavilion at Expo 2020 Dubai yesterday: We have major steps in the context of preserving the environment, as we have increased business through digital channels, allocating digital payments and implementing digital self-service options. Converting customer experiences to online retail and digital channels and converting paper invoices to digital copies as part of Etisalat’s digital transformation endeavors.
He added, “Etisalat has taken a series of steps to conserve energy, including installing highly efficient cooling systems in various telecommunications sites and data centers as well as artificial intelligence features in mobile phone stations.”
He continued, “Over the past 10 years, Etisalat has succeeded in replacing cables with more than 10 million kilometers of fiber-optic cables, saving more than 3,044 gigawatt-hours of energy annually, and this has also resulted in saving more than 1.8 million tons of emissions.” carbon dioxide annually.
He pointed out that “Etisalat” seeks to harness the huge potential that can be used in information and communication technology to reduce carbon emissions in various industries and accelerate the race towards a net-zero future in line with the efforts of the UAE and its leadership in taking important initiatives to reduce emissions and rationalize energy.
The Senior Vice President of Corporate Communications at Etisalat Group said: “Etisalat seeks to provide technologies that contribute to creating new business models and achieve sustainability in the business sector, support government directions to achieve environmental sustainability, actively participate in various initiatives and innovative solutions, and work alongside various partners in the region.”
According to Ericsson research, ICT solutions can enable a reduction in global carbon emissions by up to 15% by 2030.
As the UAE is the first country in the Gulf to commit to net zero carbon emissions by 2050, in line with the UAE Vision and the 2030 Agenda for Sustainable Development.
During the conference, “Etisalat” and “Ericsson” highlighted innovative solutions and partnerships that support the global transition to net zero emissions and how to take advantage of technology to serve the environment.
During the conference, the two companies reviewed partnerships and innovative solutions that support net zero and projects in the UAE and the region, and the use of 5G technology to reduce carbon emissions from industries.
Feda Kebi, Vice President and Head of Marketing, Corporate Communications, Sustainability and Corporate Responsibility at Ericsson Middle East and Africa, said: “Sustainability is a strategic objective for Ericsson, as we are working to pioneer a more sustainable future in the telecommunications sector in cooperation with service providers, most notably Etisalat and du in the UAE to preserve the environment.” We aspire to use Ericsson’s technologies to accelerate carbon reduction and find new ways to combat climate change by improving energy performance.


Etisalat achieves digital transformation billing automation

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