BEMA Insurance, the innovative insurance service of the Dubai-based ENOC Group, celebrates the second anniversary of the launch of its operations, recording record growth in conjunction with its transformation into a multi-sector online insurance company and its continued focus on meeting the needs of customers first. The company recorded a 120% growth in the number of insurance policies issued during the year, capturing a market share of 1.2%.
Bima Insurance continues to expand its portfolio of products and services and provide higher value to customers through innovative insurance products for cars, homes and travel.
Despite the repercussions imposed by the “Covid 19” pandemic on many business sectors and emerging companies, “Bima Insurance” recorded a remarkable growth and achieved an average of 83% in terms of customer satisfaction, which is one of the highest rates in the market.
The average cashback received per customer was 266 dirhams, with a total of more than 490,000 dirhams paid to date. Bima Insurance is the first digital platform for online car insurance in the region, which is specifically designed to keep pace with the new reality and is driven by the latest technologies, to provide its customers with a distinguished set of insurance services that are characterized by fairness, strength and flexibility at the same time. The company harnesses the latest digital technologies to build strong relationships with local and international customers by providing the highest levels of convenience, ease and optimum value.
The new home and travel insurance services are an extension of the strategy based exclusively on digital technologies, and allow the company to provide comprehensive digital solutions for online insurance, according to the highest standards of transparency, simplicity and flexibility.
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